We value our customers and are proud to provide fast, safe and reliable services, and take all possible steps to protect our customers however possible. However, it is important that as a customer, you also take steps to protect yourself from fraudsters, who may use several different tactics to obtain your money.

Opsy is a great way to send money to those whom you trust, not someone you don't know.

• Only send payments to people you have verified, including companies that use money transfer services, such as ours.

• Remember that you are responsible for verifying the identity of the intended recipient or the person transferring the money.

• Opsy strongly recommends sending money only to a person you know and cannot accept responsibility for loss of funds due to fraud by the recipient of the transfer.

• Regardless of the type of transaction you make through Opsy, it is your responsibility to verify the legitimacy of the recipient to whom you are transferring money. eg product vendor or service provider.

• Opsy cannot accept responsibility for the failure of the selected recipient, for non-delivery of goods or services or for the quality of goods or services from the recipient. Opsy is not responsible if you transfer money to the wrong person or to the wrong account.

• There may be individuals who attempt to commit a crime through fraudulent schemes using money transfer companies. We recommend that you check before sending money or making a transaction that "if the proposal is too good to be true, it is probably a fraud."

10 tips to help you avoid being scammed:

1. Don't let anyone push you into a hasty decision. No matter what you've been told, on the contrary, the reality is that at least 99 percent of everything that's a good deal today will still be a good deal in a week! The remaining one percent is not worth risking your money over.

2. You may sometimes want to make a quick decision, but these opportunities should not include an irrevocable financial commitment to buy a product or invest in something that you know nothing about from a person or company you do not know.Always request written information by mail (preferably not e-mail) about a product, service, investment or charity and the organisation that offers it.This should not be a problem for legitimate businesses, but fraudsters may not want to give you due attention, may not have written material, or may not want to risk legal or regulatory attention by making fraudulent statements in writing.

3. Don't make any investments or purchases that you don't fully understand. The economy has a variety of investment tools and other products, but it's a variety that includes the bad and the good. If you do not fully understand what you are buying or investing, you can be severely deceived. Scammers are deliberately looking for individuals who do not know what they are doing!

4. Check with your company or organisation. Never assume that a company would not provide you with additional information, references or regulatory contacts if you feel that the information provided is not accurate and reliable. This is exactly what fraudsters want you to expect; they know that most people never bother to verify such things.
   Most fraud victims contact the regulator or bank/financial institution after losing money, in other words, when it is too late. It is much better to get and verify all the available information while you still have your money.

5. If it is an investment or a large purchase, ask your accountant, financial advisor, banker or lawyer to send additional information for review and comment. The fraudsters do not want you to seek a second opinion. Their reluctance or avoidance may mean that something is wrong.

6. Even small transfers or deposits that ensure "that you do not miss a great opportunity" are very appealing to fraudsters. Think of it this way, if 1,000 people send them a deposit of $30 each, then it means an easy $30,000 for a fraudster.

7. Ask what options you will have if you are not satisfied with the purchase or service. If there is a guarantee or refund clause, it is best to have it in writing and be sure that the company will confirm it with you before making a final financial commitment. Remember that fraudsters will tell you everything you want to hear, since they must convince you to hand over your money, but in reality they do not intend to stand behind any promises or guarantees.

8. Beware of references or reviews that are provided to you, especially those that seem to be rehearsed or cannot be verified. They can be fictitious, only concern a member of a criminal network, or can also be provided by a bribed person.

9. Do not provide personal or sensitive financial information over the telephone unless you are absolutely certain that the caller has the right to request this information. This is especially true for your credit card numbers and bank account information.You can only provide credit card information through a secure payment gateway when purchasing goods or services. If someone asks you to pay by "cash transfer" because it is faster than a bank transfer, it is likely that they do not have a bank account.A cash transfer is anonymous if it is sent to a "third party", i.e. someone with whom you have not negotiated the transaction. Criminals do not want to be involved in fraud in person and usually have transfers sent to "colleagues or relatives", avoiding bank transfers because they are easy to track down in case of legal proceedings or financial control.

10. If you think that the offer of merchants who are trying to sell you a product or service does not interest you, then simply stop communicating with them. If they do not have dignified answers to your questions and you cannot easily verify the information about the company or the products offered - stop communicating. If the seller puts pressure on you and forces you to conclude a contract and send money as soon as possible - stop communicating. If you hear your inner voice saying that you are making a big mistake - just say "NO" to the deal.